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#DecadenceAZ
Do I need a wristband?

GA passes will be issued as NFC passes. Near Field Communication (Contactless Tickets) are digital tickets that patrons can add to their Apple Wallet or Google Pay app.

All other passes will need a wristband for entry.

What are the advantages of mobile wallet tickets?

Contactless Tickets are convenient to use. Patrons can add tickets to their Apple Wallet or Google Pay app on their phone and easily access it when they arrive at the event. iPhone users will see a lock screen notification, ‘tap’ the notification and present the ticket.

How do I use Contactless Tickets?

Similar to other digital tickets, Contactless Tickets are emailed or sent by text to the patron. The patron should be instructed to add their tickets to their digital wallet as soon as they receive their email or text.

What if I have more than one ticket?

Patrons can add more than one Contactless ticket to their digital wallet. When they approach the gate, they should open their wallet, select the group of tickets for the event, and swipe to present each ticket.

What're the age limits?

Decadence Arizona is strictly 18+

Can I park my car overnight?

NO Overnight Parking is available. Violators will be towed away at vehicle owners expense.

Do I need an ID to enter?

Yes, you must present a government issued ID to enter. It should be noted that only certain types of ID will be accepted to drink per Arizona state law:
Arizona Driver’s License
Arizona Identification Card
Passport
Military ID
Resident Alien Card
US Driver’s License

May I leave and re-enter?

Re-entry is not permitted in the same day. Wristbands will only scan for entry once per day.

What is the bag policy?

CLEAR BAG POLICY:

In an effort to enhance fan safety, and to mirror many arenas and venues around the county, we have implemented a clear bag policy for all large attendee events.

We define a clear bag as a fully clear or colored clear plastic, vinyl, or mesh bag. One-gallon clear plastic freezer bags will be considered an acceptable clear bag. The maximum bag size that will be allowed is 15” X 15”x 5“. In addition to a clear bag, guests may bring in one small clutch up to 5” X 7”x 2” in size.

Due to clear hydration packs not being readily available, EMPTY hydration packs (no larger than 15x15x5” with no more than 2 pockets) WILL BE the only exception to the clear bag policy.

Where can I buy a ticket?

Scroll up to buy tickets. Online is the fastest and easiest way to purchase tickets. You can also purchase your ticket by purchasing a travel package which includes extra benefits!

What if I can’t find my ticket?

If you purchased from this site, visit Tixr Support for assistance. You can also reach out to support@tixr.com

How can I change the card on my payment plan?

Manage your payment plan online with your Tixr account.

Will tickets be available at the door?

Tickets will be available at the door so long as it doesn’t say SOLD OUT when you try to purchase a ticket from this website.

What time do doors open? When should I get there?

Doors open at 6:00PM each day. There are a lot of performers, so early arrival is highly recommended. The event ends at 3:00 AM on each night.

When will time slots be released?

Time slots will be released the week of the event.

What am I allowed to bring? What am I not allowed to bring?

All items are subject to the discretion of event security. 

The following is not allowed into the venue:

NO Illegal substances or drug paraphernalia
NO Cannabis
NO Pets
NO Massagers or pacifiers
NO Poi
NO Laser pens or pointers
NO Eyedrops
NO Glass, cans, cups, or coolers
NO Markers, pens, or spray paint
NO Large chains, spiked jewelry, or spiked accessories
NO Stickers or flyers
NO Tents, large umbrellas, or chairs
NO Wind chairs/sofas
NO Large purses or bags (over 15” X 15” X 5” inches)
NO Open cigarettes, lipstick, chapstick, tampons
NO Outside food, beverage, or alcohol
NO Professional cameras (SLR or detachable lenses)
NO Video or audio recording equipment
NO Knives, firearms, pepper spray, fireworks, or weapons of any kind
NO Toy weapons or real weapons of any kind
NO Sticks, staff, swords, sabers, whips, or scepters including extendable items
NO Open sunscreen
NO Balloons, balls, frisbees, or any other projectile
NO Native American headdresses
NO Festival totems

NO CROWD SURFING OR RAIL BREAKING. PATRONS PARTICIPATING IN EITHER WILL BE EJECTED.

The following is allowed into the venue:

OK (2) factory-sealed water bottles of ANY SIZE
OK Clear empty plastic water bottles of ANY SIZE
OK Clear (transparent) bags – max size 15” X 15”x 5“
OK Clear (transparent) backpacks – max size 15” X 15”x 5“
OK Clear (transparent) fanny packs – max size 15” X 15”x 5“
OK Empty non-transparent Camelbaks with no more than 2 pockets – max size 15” X 15”x 5“
OK Small clutch up to 5” X 7” X 2” in size
OK Non-Professional Still Cameras including Go Pros (GoPros may NOT be attached to a monopod or extendable pole)
OK Lighters
OK Sealed: cigarette packages, tampons, packs of gum, chapstick/lip gloss
OK Glowing/illuminated costumes or jewelry (to be searched upon entry)
OK Sunglasses and hats
OK Sealed liquid sunscreen and cosmetic products
OK Disposable E-cigs, nicotine vaporizer pens, excluding those with refillable chambers containing visible liquid
OK Guide dogs for people with disabilities and other service animals with current rabies certification

Is there food?

There will be food vendors inside the festival.

What're the rules on festival totems?

Festival totems will NOT be allowed into the event.

Will there be merchandise for purchase?

Yes, festival merchandise will be available for purchase. Artists will have t-shirts, posters, etc to purchase as well. Festival vendors will ONLY accept credit cards.

Do I need to bring cash?

This event is cashless.

What forms of payment will be accepted?

Visa, Mastercard, AMEX, Discover Apple Pay, & Google Pay will be the only form of payment accepted.

Is there an ATM?

No, there will not be any ATMs on-site.

Anything else I need know?

All ticket sales are final. Please note that management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language, or who fails to comply with these or other management rules. Patrons who are clearly intoxicated or under the influence of drugs will not be admitted.

Am I going to have fun?

Yes! Bring good vibes and we’ll see you at the show 🙂



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Ticket Support & Questions

support@tixr.com
Ticketing Support

Media Inquiries

Chad Shearer
Caren West PR
(404) 614-0006
chadavid@carenwestpr.com

General Questions

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